Digital Bystander Intervention in the Age of Remote Work: Why It Matters Now More Than Ever
Remote work, once seen as the future of work, has now become our present reality. As the world made a swift transition to remote environments, the silver lining many hoped for was the reduction in workplace harassment. But did the harassment decrease, or did it simply transform? But first, a study on the rise of remote work:
The Rise of Remote Work: Statistics that Matter
As reported by Forbes:
Predominant Remote Work: As of 2023, 12.7% of full-time employees operate entirely from home, indicating a decisive shift in work norms and highlighting the immediate need for policies and training that cater specifically to online interactions.
Embracing Hybrid Models: A notable 28.2% of the workforce has transitioned to a hybrid model, blending home-based and in-office work. Such mixed environments can present unique challenges, requiring training that encompasses both physical and digital interactions.
Projection for the Future: With a projection suggesting that approximately 32.6 million Americans (roughly 22% of the workforce) will be working remotely by 2025, the urgency to implement online bystander intervention training only intensifies.
Workforce Preference Aligns: An overwhelming 98% of workers have voiced their preference for remote work at least some of the time. This reflects not just the convenience of remote work but underscores the need for an environment free of online harassment.
Recruitment Goes Remote: In a further testament to the remote work trend, 93% of employers intend to continue with remote job interviews, solidifying the digital realm as a mainstay of professional interaction.
Fully Remote Companies: About 16% of companies have already taken the plunge into a complete remote setup without a physical office. These companies exemplify the feasibility of fully remote structures, emphasizing the importance of cultivating a harassment-free online community.
The Surprising Rise of Remote Harassment
As New York Times reported, the hope of diminished workplace harassment with remote work quickly evaporated. Newly appointed EEOC Commissioner Kalpana Kotagal defines workplace harassment as the scenario when an employee uses protected characteristics, such as race or gender, to exert power over a colleague. This can result in a hostile work environment.
With remote work's rise, many believed harassment would lessen due to the lack of physical presence. However, it became evident that remote environments provided a new veil of privacy, allowing individuals to exert their power through channels that are often unmonitored, such as texts, phone calls, and video meetings. The very essence of remote work has sometimes removed the witnesses that can curb these activities.
The Necessity of Bystander Intervention
Given the growing issue of remote harassment, bystander intervention has become more crucial than ever. In physical office settings, bystanders have often been a protective layer against potential harassment. Their presence alone can deter malicious intent. In virtual settings, we must redefine what it means to be a "bystander."
Bystanders in remote settings can:
Be vigilant during video calls: Watch for non-verbal cues or signs of distress.
Listen actively: Even if you're not a part of the conversation, listening can provide insights into any inappropriate behavior.
Engage in private check-ins: If something seems amiss, a simple check-in message can offer a colleague the chance to share their feelings.
Tips for Effective Bystander Intervention in Remote Work:
Establish Virtual Safe Spaces: Encourage teams to have open forums or channels where concerns can be shared without fear.
Promote Training: Regularly train employees on the importance of bystander intervention, providing them with practical steps to intervene safely.
Open Communication Channels: Ensure employees know who to talk to if they witness or experience harassment.
Document Everything: In the absence of physical evidence, having a record of any inappropriate behavior can be invaluable.
In conclusion, while remote work has brought flexibility and comfort to many, it's crucial to address the challenges it presents. Harassment, whether in a physical office or behind a screen, is detrimental to an individual's mental well-being and the overall workplace culture. By emphasizing the importance of bystander intervention, we can work towards a safer, more inclusive virtual work environment.
Are you ready to create a more inclusive and harmonious workplace through cutting-edge bystander intervention training for your remote workforce? Contact Moxie Mediation today, and together, we can tackle workplace challenges and pave the way for a brighter tomorrow.
Are you ready to revolutionize your workplace environment through cutting-edge employment mediation, expert workplace investigations, and extensive training programs? Reach out to Moxie Mediation now and embark on a path to a brighter, more harmonious tomorrow. Let’s collaboratively address workplace challenges for a brighter future!